Following our CQC Inspection in January 2016, we have been rated as Good overall and as Outstanding in the area of responsiveness to patients needs.
Changes to Worcestershire's Prescribing Policies
The Clinical Commissioning Groups (CCGs) in Worcestershire, who are responsible for healthcare investment, consulted with the public to identify areas to prioritise for continued investment. Following further public engagement last year, the CCGs have determined that they no longer support prescribing of some "Over the Counter" medicines" on the NHS.
More information can be found at http://www.worcestershire.nhs.uk/prescribing/
In line with the CCG Commissioning Self-Care Policy hay fever is a minor condition suitable for self-care that can be managed by patients themselves as described on NHS Choices website: https://www.nhs.uk/conditions/hay-fever/
As the hay fever season starts the CCG expects GPs not to prescribe products for hay fever that are available over the counter and in line with the over the counter product licenses.
Hayfever: Patient information Leaflet
The surgery will continue to prescribe hayfever products for:
- Children under 6
- Patients under 18 years who require steroid nasal sprays
What is the Friends and Family Test?
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so services can continually be reviewed.
How does it work?
This Test is based on one question:
“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”
It is really helpful if you provide a reason as to why you gave your answer.
Comments can be provided anonymously and any details you do provide will not be passed on.
What happens to the results?
The results are collated monthly and all responses are reviewed individually to follow up on any comments that may need further attention. The results of the rating will then be published on our website. NHS choices will also be publishing the results for all surgeries.
How can I take part?
Your comments will help us to learn more about what you think of your experience and areas you feel we could improve upon.
Click on the Friends and Family Test logo above
Is A&E for me?
Get the App!
This mobile app will help you decide if you need medical attention if you are unwell or injured. It provides information about NHS services in Worcestershire.
There is easy access at both surgeries for patients with mobility problems - if you require assistance please ask as the reception staff will be happy to assist.
Please note we offer an online booking service, you simply need to complete an online registration form obtainable from the surgery. You will then be allocated a unique password which will enable you to book appointments with a GP at your convenience.