Following our CQC Inspection in January 2016, we have been rated as Good overall and as Outstanding in the area of responsiveness to patients needs.
Please help the surgery help the NHS by only ordering medicines that you genuinely require....we are receiving large amounts of unused medicines which we cannot re-use and this is a waste of NHS resource..
What is the Friends and Family Test?
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so services can continually be reviewed.
How does it work?
This Test is based on one question:
“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”
It is really helpful if you provide a reason as to why you gave your answer.
Comments can be provided anonymously and any details you do provide will not be passed on.
What happens to the results?
The results are collated monthly and all responses are reviewed individually to follow up on any comments that may need further attention. The results of the rating will then be published on our website. NHS choices will also be publishing the results for all surgeries.
How can I take part?
Your comments will help us to learn more about what you think of your experience and areas you feel we could improve upon.
Click on the Friends and Family Test logo above
Is A&E for me?
Get the App!
This mobile app will help you decide if you need medical attention if you are unwell or injured. It provides information about NHS services in Worcestershire.
There is easy access at both surgeries for patients with mobility problems - if you require assistance please ask as the reception staff will be happy to assist.
Please note we offer an online booking service, you simply need to complete an online registration form obtainable from the surgery. You will then be allocated a unique password which will enable you to book appointments with a GP at your convenience.
The Glade Sexual Assault Referral Centre is a specialist centre which provides a service to men, women and children who have been raped or sexually assaulted. The centre is based in Bransford Worcestershire and can be accessed through the police or as a self referral. If you have been assaulted and are unsure whether you want to report to the police you can contact The Glade and discuss your options confidentially on 0808 178 2058. The Glade is open 365 days a year and lines are answered by specially trained female Crisis Workers. Click on the image above
(Site updated 02/08/2017)