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Appointments

All consultations are by appointment only.  Please telephone or call in at reception to make an appointment.  Due to patient demand please plan ahead to see the doctor of your choice.

To make an appointment, please call the surgery on 01299 896788.

It is extremely helpful if you are able to give the receptionist some information about the reason for your call as this enables us to direct you to the correct type of appointment.

To help deal with increased demand we have a range of clinicians who are able to offer appointments.  We have nurses who are offer many specialist services.  We also have a clinical pharmacist who can help with medication queries and management of chronic diseases.

When you come to the surgery for your appointment please let the receptionist know that you have arrived.

If you cannot keep an appointment please let us know as soon as possible. 

Urgent Appointments

A number of appointments are kept for urgent cases.  If your request to be seen by the doctor is urgent please tell the receptionist.  Please ensure that you only request these appointments for treatment of conditions requiring immediate consultation.

More than One Problem

If you need to see the doctor about more than one problem, please mention this to the Receptionist when booking your appointment so that a longer appointment can be allocated if appropriate.  If you cannot keep an appointment please let us know as soon as possible.

Appointment Reminders

We are able to text a reminder the day before your appointment so that you don't miss it.  If you would like to take advantage of this service please let the Reception staff have your mobile telephone number.  This is also useful should we need to contact you urgently.

 

 

 

 

 
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